Last modified: 11th August 2021
We collect information as necessary to operate effectively, provide and improve the products and services we offer, prevent fraud, communicate with you, and provide effective customer support. Such information may include:
While most of this information comes directly from you, such as information you provide when you sign up for the service or information we automatically gather when you play our games, we sometimes receive information from third parties and affiliates, such as:
We do not intentionally or knowingly collect personal information from children under the age of 13 and our services are not targeted at children.
We use information to enable our operations and to provide our products and services, including:
We are committed to protecting your personal information. We use the following controls to protect your personal information:
We may disclose relevant information about our customers to our service providers in order for them to provide specific services for Bigwig Media. For example, Bigwig Media shares personal information with third-party payment processors for billing purposes and processes some of your personal information using third-party data center service providers such as AWS. Bigwig Media service providers are bound to keep all personal information they process confidential.
We also use third-party analytics providers such as Game Analytics and Google Analytics to help us compile aggregated statistics about the effectiveness of our games and websites. Analytics providers set or read their own cookies, or other identifiers on your device, and transmit events through which they can collect information about your use of our websites or games and those of other companies.
We obtain services from third-party advertising companies to help ensure the advertisements about goods and services you see are likely to be of greater interest to you. These services currently include Google’s Admob, and also Unity, AdColony, Tapjoy and Facebook advertising platforms. Please note that you may opt out from any of these advertising providers by contacting us. In addition, certain partners such as Google and Facebook permit users to directly use their privacy settings to manage personal information and ad preferences.
The advertising companies we work with may also use third-party cookies and/or web beacons to collect a unique ID number in combination with information such as click stream information, browser type, time, date, and subject of advertisements clicked or scrolled over during your visits to this and other websites.
On mobile devices, these advertising companies sometimes collect and use advertising IDs provided by mobile operating systems, such as AAID and/or IDFA or IDFV. These advertising IDs can be controlled or reset through your mobile operating system's settings. Settings vary by device, but you will usually find advertising settings under "Privacy" or "Ads" in your device's settings. You may use these settings to remove personalization from the advertisements you see in your mobile devices.
We may transfer your personal information in connection with a sale, merger, transfer, exchange or other disposition (whether of assets, stock or otherwise) of all or a portion of a business of Bigwig Media.
Bigwig Media may also disclose your personal information if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law; (b) comply with the order of a competent judicial authority in any jurisdiction; (c) comply with legal process served on Bigwig Media; (d) protect and defend the rights or property of Bigwig Media; or (e) act in urgent circumstances to protect the personal safety of users of Bigwig Media products and services or the public at large.
We collect and process personal data about you with your consent and/or as necessary to provide the products and services you use, operate our business, meet our contractual and legal obligations, protect the security of our systems and our customers, or fulfil other legitimate interests.
If the processing of personal data about you is subject to European Union data protection regulation, you have certain rights with respect to that data:
You may request access to, and rectification or erasure of, personal data;
When we are processing data on behalf of another party that is the “data controller,” you should direct your request to that party. You also have the right to lodge a complaint with a supervisory authority, but we encourage you to first contact us with any questions or concerns.
Bigwig Media Ltd,
39 Bowline Court, Durham Wharf Drive,
England, TW8 8FB
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